Case Study: Global Manufacturing Organization
LEADeR® suite of assessment tools leveraged to create tailored assessment processes for all levels of leadership
This global client recognized a need to revamp and standardize their leadership assessment processes. Their different locations around the world inconsistently utilized leadership assessment tools, none of which were producing successful results. Further, they realized that their lack of standardized, sound measures was generally impeding their leadership assessment and development efforts. For example, while this client was using leadership assessment tools to create high potential pools at lower levels, they rarely promoted individuals from those pools into higher-level leadership positions. In addition, the organization was under intense pressure to change the overall leadership culture and improve business results.
The goal of this client was to allow their employees access to the most effective set of leadership assessment tools, using a well-managed and fluid process. They intended to use the assessment methods to create high potential pools at various managerial levels which could then be drawn on for promotion purposes. They also planned to utilize the assessment instruments for external selection.
The Aon Hewitt team developed comprehensive, reliable, and rigorous assessment toolkits for four of the company’s leadership levels. A unique solution was applied to each level, comprised of a variety of measures that cut across motivation, personality, cognitive ability, and leadership performance.
The assessment schedule for each managerial level included interviews, personality and cognitive tests, and a web-based LEADeR simulation. Different versions of the simulation were prepared for the different levels, including the Front-line Manager, Executive Services, and Senior Executive. The different simulations were specifically designed to simulate the types of challenges most commonly encountered at each management level.
The client chose Aon Hewitt as a partner because of Aon Hewitt’s ability to deliver rapid results on a global platform, using standardized and superior assessment measures. The trusting and professional relationship that the Aon Hewitt team strove to develop bolstered the client’s confidence that Aon Hewitt would respond to their needs in an efficient and competent manner.
The client looks forward to rolling out their new leadership assessment process in 2015.