Regardless of size, geography, or industry, every organization makes significant investments in its talent. Success requires visionary leaders, exceptional talent at all levels, and the right strategies to keep that talent current, motivated, and focused. Aon Hewitt’s Talent and Organization group drives organizational success through leadership development, efficient talent management and mitigation of human capital risk.
We help our clients develop comprehensive, disciplined strategies for managing talent worldwide, by helping them create fully integrated talent strategies that engage their employees and achieve superior results across borders.
We offer forward-looking solutions to help you:
We have consultants dedicated to making sure your programs, policies and processes support a culture of high performance where teamwork, accountability, results and recognition are paramount. Our solutions are backed by a wealth of world-class data, as well as our experience delivering HR services to nearly 20 million people.
Leadership Assessment and
Identifying and developing leadership talent is one of the most critical business needs in the modern workplace. Our award-winning solutions have helped organizations of all sizes identify and grow their next generation of leaders.
Using competency-based leadership assessment and development programs - including web-based leadership simulations, executive coaching, feedback-intense development workshops, and ongoing action learning - we help clients increase leadership retention and improve leadership effectiveness.
Aon Hewitt uses a proven communication process to drive behaviors among employees that lead to organization success. Our communication strategies, total rewards solutions and personalized communications, including Benefacts®, help clients:
Low employee engagement is pervasive — nearly half of the world's employees are not engaged. Our research across more than 7,000 organizations indicates that each disengaged employee costs your organization an average of $10,000 in profit annually. Can you afford this hidden expense?
At Aon Hewitt, we use employee engagement (a concept we pioneered in the early 90’s) as a key performance metric to measure the resilience and sustainability of your organization. We define "engagement" as the emotional and intellectual involvement that motivates employees to do their best work and contribute to your organization's success.
We are the leader in integrating engagement research with practical application. We have conducted surveys in more than 120 countries, in 60 languages, and in nearly every industry. We provide insights into employee survey results which mean that actions are targeted and have a high impact on business results. Our solution is complete — from survey design to reporting, action planning, and implementation.
The HR function is under tremendous pressure to prove its value by creating a more productive, results-oriented workforce, while simultaneously reducing operating expenses. In other words, HR needs to get more from less—and provide measurable results to prove it.
Our HR strategy consultants help you boost HR effectiveness, efficiency, and bottom-line results by identifying your precise needs and focusing on opportunities to re-allocate your resources to the critical HR issues that drive business results.
In every business environment, organizations need strategies and structured plans to manage change, minimize risk, and guide organizational initiatives. Aon Hewitt assists organizations in transforming themselves and building the internal capability to respond to market changes. We look at each situation holistically, from the core of an organization to external factors and business environment.
We improve efficiency, productivity, and workforce commitment. We also help clients achieve Mergers & Acquisition goals, reduce re-engineering costs, and improve customer satisfaction.
Call Center Monitoring
Because it is seven times more costly to attract a new customer than to retain an existing one, businesses are more competitive when they hold on to their customer base. It takes genuine service excellence to generate brand loyalty and prevent customer attrition. Organizations that excel at delivering great service create a competitive advantage.
Our call center performance experts provide specialized services geared toward transforming your service culture and improving customer service. Our solutions improve customer loyalty and satisfaction.
Talent Strategy, Acquisition, and
Securing, retaining, and maximizing top talent is the result of a thoughtfully designed talent strategy. In addition to our leadership and assessment work, Aon Hewitt helps clients anticipate talent needs with workforce planning solutions that align HR with business strategy. We also help clients attract, process and acquire the right talent for each organization’s current business needs.