We are pioneers in the HR business process outsourcing (HR BPO) industry and were one of the first providers to offer multi-process services. Today we serve more clients than any provider, and our client satisfaction is the best in the industry. The 2010 Black Book of Outsourcing, an independent research firm that surveys the buyers of HR BPO services, reports that Aon Hewitt is ranked #1 in client satisfaction among all providers.
Whether your organization is a complex global enterprise, a growing mid-sized business, or somewhere in between, our business process management solutions can help you:
Aon Hewitt’s HR BPO business provides administrative services across all HR areas, including benefits. We serve nearly 30 HR BPO clients and more than a million employees in over 100 countries. Our services are delivered by more than 5,000 experienced colleagues located in six full-service delivery centers across the globe.
We integrate our rich experience, proven delivery model and industry-leading tools and technologies to deliver a holistic customer experience. Our HR BPO offer is broad and includes comprehensive HR administration combined with built-for-purpose HR tools, including our myHR® Desktop and CS Pro. The myHR Desktop seamlessly integrates with Aon Hewitt’s benefit offers and commercial talent partners–enabling a consolidated entry point, customer experience and integration platform for all HR programs.
Our administrative services leverage best-practice processes and innovative technology solutions that enable employees, managers and HR professionals to acquire, develop, reward and manage their workforce effectively. Our administrative solution is comprehensive and includes the following services:
Learn more about our benefits administration solutions.