Human Resources

REPeValuator®

Hire the best in customer care by partnering with us for:

Quick set-up and easy to administer

Cost-effective hiring and increased retention

Skills tests that fit the job

Reporting that’s easy to act on

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Features

Our 45 to 60-minute, simulations measure essential contact center skills, including:

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Keyboarding speed and accuracy

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Problem solving

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Call efficiency

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Information provision

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Communication skills

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PC operating skills

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Policy/Procedure adherence

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Service orientation

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Reasoning ability

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Sales orientation

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Grammar/Spelling