Human Resources



Flexible outsourcing and post-build services

Aon Hewitt delivers Workday-based operation and optimization solutions to help you stay focused on your business strategy. Through the lens of our HR expertise, we’re able to maximize how the platform functions for your company, reduce operation risks, and enhance HR service delivery with data-supported decision-making, processes that are aligned with business strategy, smooth data integrations, and a first-class user experience.

Looking for help with:

Flexible solution options

Our range of service packages empowers you to get the most out of your Workday asset:

Scalable services

—Buy only what you need based on your demand triggers and longer-term objectives.

Enable long-term ROI and realized value

—The real opportunity to optimize value from your Workday asset happens over the lifetime of your subscription, not by your live date. Our resources understand the future impacts of decisions you make today because they have experience with every step of the Workday journey.

Mitigate quality and staff retention risks

—Enjoy access to skilled resource pools with multiple Workday client experiences that are measured against quality service levels.

Manage annual costs

—Predictable fee structures for outcome-based services that utilize global assets maintained and managed by Aon Hewitt with a strong background in both Workday and global HR.


Ongoing HR Operations – Integrated Workday Application Management and Functional Services For companies seeking a fixed-fee, turnkey HR shared-services support model to gain scale and leverage, and to manage annual costs

Integrated customer experience

  • Leverage an existing global infrastructure
  • Multi-channel customer service
  • Built-for-purpose HR portal

HR operations for human capital management, payroll, benefits, and recruiting

  • Data management
  • Functional process support

Full application management services

  • Workday release and tenant management
  • Update management
  • Configurations
  • Integration management
  • Reporting management
Event-Based Application Management Services Support For companies that don’t need full HR operations but want a fixed-fee way to leverage experienced resources for post-build Workday tenant support
  • Workday release and tenant management
  • Configuration management
  • Integration management
  • Reporting management
  • Functional support for mass data loads, security, and organization administration
Recurring Application Management Services A flexible option for one-time and periodic needs, such as augmenting staff, rolling out new functionality, handling reports, and managing integrations
  • One-time projects and staff augmentation requests
  • Benefits annual enrollment support package
  • Talent and compensation annual cycle support packages