Aon Energy Risk Engineering - Human Factors

Mitigate Human Error. Improve Safety and Performance.

Human Factors or Ergonomics provides a systematic process for designing for human use with the aim of maximizing safety and performance. This is achieved by considering the role of the human operator within systems and utilizing knowledge of human capabilities and limitations to influence the design of the working environment, operations and procedures, tools and equipment, and management systems. Aon Energy Risk Engineering has a proven approach to solving human safety problems and applies this approach to guide the safe and efficient operation of upstream operations, refineries, chemical plants, and distribution terminals. Neglecting the role of the human within a process could result in major system failures and/or serious employee injuries, both of which would significantly increase operation costs.

Human Factors / Ergonomic Services

Aon Energy Risk Engineering provides the following services:

• Human Factors/Ergonomics Program development and implementation
• Human Factors applications in the design of Projects
• Process control system, control panel and control space assessment and redesign
• Training on all aspects of Factors / Ergonomics programs
• Physical assessments including musculoskeletal and work environment (heat, noise and vibration)
• Mental workload assessments
• Developing design guidelines, design specifications and best practices
• Identifying and quantifying the role of human error in incident causation
• Assessing information processing tasks, including procedures, work permit, signage and labeling
• Behavior-based safety implementation
• Guidance on work schedules and rotational shift patterns
• Expert witness services

Client Value

The proper implementation of a Human Factors program will significantly improve the safety and health of employees. Identification and implementations of safer and more effective procedures and systems reduce the cost of building and operating your plant.

Human Factors Programs

Human Factors can be introduced into your operation in two complementary ways. For existing plants, Aon Energy Risk Engineering can help you identify and prioritize Human Factors issues and develop and implement solutions. We can provide Human Factors awareness and implementation training to your employees. For new projects, both large and small CAPITAL projects, Aon Energy Risk Engineering can develop an approach that considers Human Factors during each phase of the project, from planning to construction and startup.