Claims settlement

Aon has a skilled claims team, including lawyers specialising in insurance law, who support you and guide you through the handling of claims filed in Switzerland and abroad. Aon is also authorised to settle claims itself in certain areas of insurance, so that claims cases can be handled in-house from beginning to end.

An analysis of the facts of the case forms the basis for the evaluation of insurance cover and liability. Our team at Aon assume the communication and negotiation with the insurer and advise you on how to proceed with regard to third parties such as claimants, sub-contractors and suppliers.

Your business interests are a core consideration in devising the strategy for dealing with third parties. The cost-benefit ratio in terms of your administrative expense, policy renewal and premium development remain our primary concern. Our goal is for the value thus added to enable you to keep a firm focus on your core business.

Aon offers both training and advice on loss prevention, loss mitigation measures and claims process management as part of its claims and risk management services. On request, Aon compiles claims statistics, which are a valuable claim and risk management tool, and in doing so may deploy the Aon Risk Console as a supporting IT tool.

Aon’s international expertise based on a global network and locally based contacts enables it to take over major international insurance claims and settle them to your benefit.

Where needed, Aon can draw on the services of qualified experts such as loss adjusters or attorneys.