Aon remains steadfast in its commitment to its colleagues, clients and communities. During uncertain times, it is even more vital that we live by our values as a firm to foster a culture of inclusion, diversity and wellbeing within our organization to enable growth and resiliency.
The Aon United focus on collaboration, inclusive leadership, innovation and client service is the foundation of our culture. This framework energizes and engages our colleagues, making them feel more relevant, connected and valued as they seek to shape decisions for the better and achieve their full professional potential. Aon continues to build on actions and programs that support inclusion, diversity, workforce wellbeing and civic outreach to build an equitable culture within the organization and beyond.
Aon United Culture and Values
The Aon United Blueprint guides our culture and values. We know our people are the key to creating sustainable, long-term value, so we’ve continued our efforts to strengthen our culture in tangible ways. We believe in building a culture of opportunity for our people, one that enables each of us to bring our best each day and do great work for clients. This includes four foundational strategies:
- Delivering Aon United informs the way our colleagues work together and scale strategies across the firm to deliver value to our clients, setting a new standard for client leadership.
- Our Inclusive People Leadership strategy ensures all colleagues are equipped and motivated to model Aon United values and behaviors.
- Greater workplace efficiency supported by Aon Business Services allows our colleagues to shift their focus to innovation and the client experience, bringing our purpose to life.
- Our Innovation at Scale strategy enables us to address growing unmet client needs in managing volatility, achieving greater access to capital and building resilient workforces in addition to creating new solutions for clients.
We continue to invest in our colleagues and work to help them achieve their full potential by addressing the various dimensions of their “whole selves,” including their personal wellbeing and professional careers. This inspires each of us to bring our best, authentic selves to work each day and drives us to continue to perform and perfect our service to clients.
We focus on strategic hiring by attracting talent who strengthen and complement our existing teams and prioritized opportunities. This approach allows us to deliver more integrated and impactful solutions to our clients’ biggest challenges. We supplement our capability with the leverage and insight of Aon Business Services — all designed to serve our Aon United culture.
We continue to embrace a culture of feedback, allowing us to be more agile in addressing the needs of our colleagues. In 2022 alone, we received a total of 90,000 colleague responses to seven pulse surveys and our annual survey. Additionally, our two-way culture of inclusion and feedback includes the executive leadership and regional town halls, our employee-driven business resource groups and our series of listening, strategy and activation sessions.
As of December 31, 2022, colleague engagement remains at 80 percent, and our latest engagement survey reveals our Smart Working strategy, which enables colleagues to deliver their best work for clients from wherever they are best placed to do so, is not only an enabler of environmental progress but also helps foster a more inclusive workplace and is a critical contributor to our colleagues’ wellbeing, productivity and engagement.