Aon United Culture and Values

The Aon United Blueprint guides our culture and values. We know our people are the key to creating sustainable, long-term value, so we’ve continued our efforts to strengthen our culture in tangible ways. We believe in building a culture of opportunity for our people, one that enables each of us to bring our best each day and do great work for clients. This includes four foundational strategies:

  • Delivering Aon United informs the way our colleagues work together and scale strategies across the firm to deliver value to our clients, setting a new standard for client leadership.
  • Our Inclusive People Leadership strategy ensures all colleagues are equipped and motivated to model Aon United values and behaviors.
  • Greater workplace efficiency supported by Aon Business Services allows our colleagues to shift their focus to innovation and the client experience, bringing our purpose to life.
  • Our Innovation at Scale strategy enables us to address growing unmet client needs in managing volatility, achieving greater access to capital and building resilient workforces in addition to creating new solutions for clients.

Aon seeks new ways to recognize and appreciate our workforce, including firm-wide holidays and unique benefits. In 2021, the Aon United Growth Ownership Plan granted a one-time, stock-based award to eligible colleagues who were active on September 24, 2021, enabling nearly all colleagues to share in the long-term value-creation opportunity in the firm.

We also seek to create paths for all our colleagues to reach their full potential and create an environment of trust and collaboration. One example of this commitment is our Smart Working approach, which offers options to work at home, in the office or in a hybrid workstyle.

“Smart Working provides the flexibility colleagues need to be the best that they can be and bring their full selves to work for our clients and each other,” explains Stacy Smithers, head of strategy, People Organization. The aim of Smart Working and workstyles is to create a healthy, productive, inclusive and sustainable way of working, enabling colleagues to deliver their best work for clients from wherever they are best placed to do so. Smart Working addresses the changing nature of the workplace by connecting colleagues with their managers to determine which workstyle is best.

By creating this dialogue, managers and colleagues ensure that colleague needs are aligned with client needs, coaching needs, collaboration opportunities and chances for colleagues to connect and celebrate. Not only does this strategy reinforce our culture, it also helps manage our overall environmental footprint from business travel, commuting and real estate impact.

We measure the impact of our efforts through engagement surveys, using the data to continue creating value through our talent strategy. In 2021, 38,000 Aon colleagues (82 percent) shared their feedback in our all-colleague pulse survey. Our engagement score was 80% continuing to record our highest colleague engagement scores in over a decade.