Podcast 23 mins
Better Being Series: Understanding Burnout in the Workplace
Diversity, Equity and Inclusion (DE&I) in the workplace has become an increasingly hot topic over the last few years, with companies around the world exploring strategies for embedding it into their practices. But to ensure these DE&I efforts are more than a check-the-box exercise, many employers are looking to support a diverse workforce with more inclusive and equitable benefits plans.
Aon’s 2022 Global Diversity, Equity and Inclusion Survey — which gathered insights from more than 1,200 rewards, benefits and DE&I leaders in 55 countries — showed that 93 percent of those companies surveyed have their senior leadership supporting and sponsoring DE&I initiatives. Four themes also emerged as priorities around the world: a focus on income disparity, gender-sensitive health needs, adjustments for workers with disabilities and mental health support.
Though not every country takes the same approach to DE&I, the majority of respondents to Aon’s survey indicate that DE&I is a high priority and an area of interest around the world. Plus, having a DE&I policy is directly tied to greater employee engagement.
One of the four themes that emerged as priorities in the report is income disparity which, in turn, impacts healthcare access and benefits. Seventy-eight percent of the respondents to Aon’s survey said they are working to ensure salary equity for all employees. But at some companies, existing policies may mean higher-paid employees are offered additional healthcare coverage, while their lower-paid colleagues find themselves at a disadvantage when it comes to wellbeing.
“We know that lower-paid employees normally have more difficulties,” says Joana Coelho, senior associate of Health Solutions EMEA at Aon. “This is not only in terms of direct impacts on their health, because they have less income at their disposal to invest in their health and wellbeing, but also indirectly because access to quality healthcare is not equal for everyone, which may result in leaving certain risk groups and populations more unprotected.”
These barriers to access can add up for employers as well as employees. “The affordability of access leads to avoiding necessary care, and that’s resulting in a higher cost of care over time,” explains Janet Faircloth, senior VP of Health Solutions at Aon U.S. “We’re finding in our research that employees with low affordability in their healthcare actually cost employers more over time.”
Employers are targeting ways to address this disparity through strategies such as offering health plans with more affordable medications and primary care services or pay-based health plans in which lower-income employees pay less to enroll. Advancements in data and technology have also helped some employers make their healthcare plans more equitable.
In one region in particular, post-pandemic advancements in telemedicine and related technologies have created new options. “We didn’t have easy access to all this technology before — it was too expensive,” says Natalia Guarin, wellbeing consultant at Aon Latin America. “Right now, we have a lot of vendors with these technologies. We’re trying to work with clients to find new products that help us promote equity in access to health services, mainly focused on primary care.”
Another major theme emerging from the DEI survey: Employers are finding ways to support gender-sensitive health needs amid legislative changes and country-specific healthcare structures. In countries where healthcare is provided by the government, companies are not always required to provide medical benefits — and if benefits are only offered to high earners, gender pay gaps could factor into health plan options for women.
Women’s health issues call for specific features in benefits plans. In one prominent example, only 17 percent of Aon’s survey respondents from Europe, the Middle East and Africa work for companies that offer assistance around menopause through external vendors. Rachel Western, Principal, Health Solutions Aon UK notes that some providers are taking steps to expand assistance with pathways to general practitioners that specialize in menopause.
Employers are also building menopause and fertility awareness programs into their corporate cultures. “These could be quite taboo subjects,” Western says. “Menopause can affect women in a variety of ways. It’s about education, awareness and making people clear on what they need to be doing to support these individuals.”
“Communication campaigns associated with these topics are as important as the support programs themselves — especially when we are talking about emerging initiatives to make sure that everyone is aware and engaged,” Coelho adds, noting that tracking these programs is also a critical consideration in measuring their impact.
Another key theme from the survey is building more inclusive environments for employees with disabilities. Disability accommodations are required by law in some countries, including the U.S., through the Americans with Disabilities Act. But there is room for companies to make further advancements: 67 percent of company representatives surveyed by Aon say their workplaces provide changes to physical workspaces for employees with disabilities.
“The next phase in the US is identifying those other areas that aren’t addressed through the Americans with Disabilities Act that can still help to make individuals with disabilities feel included,” says Faircloth. “Some of it is around culture, but also looking at benefit plans to determine how they accommodate individuals with disabilities.” Faircloth adds that some benefits programs have been expanded to cover needs like hearing aids and other assistance devices.
Western notes that even in countries that have laws to protect employees with disabilities, preconceived notions about disability can be a tough barrier to overcome. “You get these prejudices at times: individuals feel someone can’t do their job because of a disability. Also there are several disabilities that aren’t physical, and if they are more mental disabilities, they are often not known about reinforcing the importance of generating an open and honest and supportive culture.”
A final key priority identified in the survey is mental health. Support for mental health varies by region, with 25 percent of survey respondents from Asia-Pacific countries reporting access to a psychiatrist compared to 41 percent of companies from Latin America.
Guarin explains that attitudes toward mental health are changing in Latin American countries, which could activate employers to seek solutions in a post-pandemic world fraught with the stressors of economic uncertainty. “Mental health right now in the region is more important every day, and people talk about it more — especially trying to do away with stigma. What we see right now is that companies are beginning to think, ‘Okay, I need to do something about mental health. But we need a clear strategy.’”
Though Aon’s survey indicates higher levels of support for mental health in Latin America, Guarin says there is still room to do more. “I think we are going to see this as a growing point. Less than half of the employees have access to mental health services, according to our survey. We still have a really long way to go. But the positive point is, we are actually talking about this and pointing to this in the center of the discussion about wellbeing and health in all countries.”
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Long-term care is expensive, and costs are rising due to shortages. With the population aging at the fastest rate in a century, finding solutions to pay for care is an urgent priority. How can employers support this growing population?
Article 7 mins
With a multi-generational and diverse workforce, it is important for employers to develop benefit communications and engagement strategies to help employees understand their unique benefit options. Here are five useful tips to consider.
Article 13 mins
Rising medical costs are a global phenomenon. Aon’s 2025 Global Medical Trend Rate Survey found that costs are projected to rise 10 percent in 2025.
Article 7 mins
As healthcare costs continue to rise, employers are trying to balance the need to take care of their workers with the need to keep costs under control. Aon’s 2025 U.S. Health Survey provides insights into the choices employers are making, and their potential effects on costs.
Article 9 mins
Pension reforms in Europe are reshaping retirement planning, demanding more oversight from employers and new strategies for employees’ financial wellbeing.
Article 6 mins
Non-financial risks are often difficult to predict and quantify, yet present a real threat to financial institutions. In this volatile environment, risk management is playing a greater role in creating business resilience and identifying where capital should be deployed.
Article 9 mins
Daniel Halter, Director Global Insurance at Sandoz, discusses how smart risk and insurance management supported the Sandoz core mission to provide affordable, off-patent medicines to patients who need them most with Ana Serdarevic, Head of Aon’s Transaction Advisory Services for DACH.
Article 7 mins
Business leaders are aware of AI-driven cyber risks and their implications. But understanding changing risk profiles to make better decisions around the management of new exposures is the key to cyber resilience.
Article 8 mins
U.S. freight and commuter rail industries are facing excess liability and property issues for different reasons. These railroads are critical to infrastructure and vital to the economy, yet finding effective solutions remains complex.
Article 11 mins
As private companies prepare for an IPO, they face increased risks that require directors and key leaders to adopt essential risk management strategies to ensure a smooth transition.
Article 10 mins
As climate change intensifies the frequency and severity of extreme weather events, public entities and businesses need more flexible funding solutions. Parametric stands out as an adaptable resource capable of swiftly responding to potential disasters.
Article 17 mins
Funding challenges due to macroeconomic factors have prevented several green and blue hydrogen projects from getting off the ground. Organizations facing hurdles in accessing capital can work with risk and insurance experts to expedite projects and help make the promise of hydrogen a reality.
Article 11 mins
Learn how strong human capital strategies can help recruit, retain and motivate vital talent in a competitive and evolving job market.
Article 7 mins
As corporate boards meet to discuss strategy, including any changes to executive compensation, there are key trends to consider for the year ahead.
Article 6 mins
Companies aiming to be a net-zero company may face many challenges during the biofuels transition. Read more on risk strategies to cut through complexity.
Article 6 mins
With DC schemes growing across Europe, many organizations are realizing the importance of ensuring strong performance from their investments. Here’s how asset owners and managers can optimize DC outcomes through the right investment strategy.
Article 9 mins
With no federal paid leave law in the U.S., employers have limited guidance in designing equitable and comprehensive paid leave programs to support their workforce. Looking beyond compliance to focus on strategy and values will help create fair and well-designed policies.
Article 8 mins
Amid economic uncertainty, companies are taking a careful approach to hiring and salary planning — one that includes focused hiring strategies, revising salary budgets and implementing measures that respond to the current economic environment.
Article 8 mins
Hurricanes Helene and Milton insured loss estimates are expected to fall between $34 billion and $54 billion. Healthy, well-capitalized insurance and reinsurance markets are positioned to absorb those losses.
Article 17 mins
Buyer-friendly conditions continued across much of the global insurance market in Q3, painting a largely positive picture as we head into year-end renewals.
Article 10 mins
A successful M&A strategy relies on due diligence across financial, legal, human capital, technology, cyber security and intellectual property risks. As cyber threats become more complex, robust cyber due diligence in private equity and acquisitions is increasingly necessary.
Article 8 mins
Cargo theft in the transportation industry is escalating, driven by sophisticated criminal tactics that exploit both physical and digital vulnerabilities. Businesses must adopt proactive risk management strategies to counter these evolving threats.
Article 11 mins
Trade, technology, weather and the workforce are interconnected trends shaping the future of business in North America. Understanding them is key to long-term resilience.
Article 9 mins
Competition and capacity are dominating the cyber liability market and pricing remains favorable as a result. Taking advantage of the current buyer’s market to build sustained cyber resilience is the key to success.
Article 10 mins
The growing renewable energy sector is boosting M&A activity. Risk transfer solutions can help unlock capital access in these transactions.
Article 7 mins
Digitalization presents both opportunities and challenges in life sciences, driving new organizational approaches to human capital to keep up with evolving talent needs while building a resilient workforce.
Article 5 mins
As financial institutions reshape human capital strategies for the digital age, leaders face pressure to balance the risks and opportunities of digitalization.
Article 9 mins
Employers are concerned that previous wellbeing strategies aren’t moving the needle enough. But when wellbeing is part of an organization’s culture, it has positive effects on costs, engagement and productivity.
Article 6 mins
Financial institutions can increase their resilience to volatile threats through enhanced risk management frameworks and innovative models powered by people data and technology.
Article 10 mins
As the deadline for implementing the EU Pay Transparency Directive fast approaches, some financial institutions feel unprepared to comply. These five steps can help guide the way through the upcoming regulatory landscape.
Article 9 mins
Thriving organizations rely on thriving employees to succeed. With healthcare costs on the rise, it’s time for employers to challenge the status quo in providing health benefits. Organizations need to consider the human side of these increases and take bold action to achieve better outcomes.
Article 9 mins
The aviation industry is watching the rise in nuclear verdicts with concern as social inflation and associated risks continue to squeeze the sector. Organizations should review their risk management processes to limit the dollar value of future losses.
Article 12 mins
As AI evolves, directors and officers must maneuver through a complex landscape of regulatory and legal risks. Implementing best practices around the use of AI and robust governance-focused risk mitigation can help manage exposures.
Article 11 mins
Middle market organizations face unique challenges in the ever-changing cyber environment, requiring holistic insurance solutions and enhanced resilience readiness to manage risks that could impact profitability.
Article 17 mins
With life expectancies and retirement ages on the rise, organizations can capitalize on the value that older employees offer and support them by fostering a workplace where both the business and its people thrive.
Article 8 mins
As climate change compounds wildfire risk, organizations play a critical role in protecting their workforce before and after an event.
Article 10 mins
The transportation and logistics industry faces unique challenges which can negatively impact employees' health. A cultural shift to more tailored wellbeing strategies can improve health outcomes and boost company performance.
Article 6 mins
Pooled employer plans (PEPs) can offer a streamlined solution to the retirement planning challenges inherent in spin-off and M&A events.
Article 20 mins
The role of HR professionals is becoming more strategic, which requires collaboration with other areas of an organization to help drive growth. Given that people and benefit costs are a large portion of business expenses, partnering with finance is a natural step forward.
Article 5 mins
Aon analyzes employee perception about return to office policies following the COVID-19 pandemic, as well as recent actions one organization took for alleged lack of remote employee productivity.