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Aon’s Stroz Friedberg Incident Response Services (“Stroz Friedberg”) observed a method used by a threat actor to bypass SentinelOne Endpoint Detection and Response (“EDR”). This method circumvents SentinelOne’s anti-tamper feature by exploiting a flaw within the upgrade/downgrade process of the SentinelOne agent, resulting in an unprotected endpoint. In response to this attack pattern, SentinelOne provided mitigation steps to their clients and assisted Stroz Friedberg with a disclosure of this attack pattern to other EDR vendors. Customers of SentinelOne should review the remediation guidance to ensure they are protected.
SentinelOne EDR is an endpoint protection solution used to detect and block threats. Because it is critical for EDR to constantly monitor endpoint behavior, this technology is built with anti-tamper protection that requires an administrative action in the SentinelOne management console or a unique code to remove an agent from SentinelOne’s protection. The goal of this anti-tamper safeguard is to restrict unauthorized users from disabling protection measures and prevent malware from trivially terminating EDR processes.
In an incident investigated by Stroz Friedberg, a threat actor gained local administrative access and bypassed these protections without the anti-tamper code. Upon successfully disabling the EDR agent, the threat actor executed a variant of the Babuk ransomware.
The threat actor gained local administrative access on a publicly-accessible server through exploitation of a CVE in an application running on the server. During forensic analysis of the system Stroz Friedberg observed several indicators of EDR bypass:
Based on the forensic evidence, Stroz Friedberg assessed that the threat actor likely bypassed the protection through a vulnerability in the local upgrade process. Stroz Friedberg later confirmed that the impacted environment did not have local upgrade/downgrade online authorization enabled at the time of the incident.
To replicate this behavior, Stroz Friedberg performed testing on a Windows 2022 Server virtual machine with SentinelOne EDR software version 23.4.6.223 installed. To verify the agent was online and active, Stroz Friedberg confirmed that the EDR processes were running and that the agent had an “Online” status within the management console.
Figure 1: SentinelOne Processes Prior to the Version Change
To initiate an upgrade or downgrade, Stroz Friedberg ran the MSI windows installer file for a SentinelOne version that was different from the installed version. When running MSI files, Microsoft Windows uses its native installer program, msiexec.exe, to perform the installation. This can be verified by running a tasklist in the command prompt terminal.
While observing the process tree shortly after initiating the normal SentinelOne agent version change process through task manager, all SentinelOne processes that were previously running were terminated with approximately 55 seconds before the MSI installer spawned processes for the new agent version.
Figure 2: Abstraction of Expected SentinelOne Agent Version Change Process
During the time when no SentinelOne processes were active, Stroz Friedberg was able to interrupt the upgrade by terminating the msiexec.exe process associated with the SentinelOne version change by executing a taskkill command from a command prompt running with local administrator permission.
Figure 3: Killing the Windows Installer Executable that Aids in the SentinelOne Version Change
Because the old version SentinelOne processes were terminated during the upgrade, and the new processes were interrupted before spawning, the final result was a system without SentinelOne protection.
Figure 4: Abstraction of Bring Your Own Installer EDR Bypass
Stroz Friedberg also observed that the host went offline in the SentinelOne management console shortly after the installer was terminated. Further testing showed that the attack was successful across multiple versions of the SentinelOne agent and was not dependent on the specific versions observed in this incident.
Figure 5: SentinelOne Processes View Showing Before and After Early Termination of the Installer
Stroz Friedberg reported their findings to SentinelOne who responded promptly and issued guidance on mitigating the issue to their customers. SentinelOne has an “Online authorization” feature which removes the ability to perform local upgrades and downgrades and can be found in the Sentinels Policy menu in the management console. At the time of Stroz Friedberg’s investigation and testing, this option was not enabled by default.
Figure 6: SentinelOne Local Upgrade/Downgrade Policy Menu
Stroz Friedberg performed preliminary testing surrounding this feature and was unable to perform the EDR bypass as previously described above once this option was enabled. Stroz Friedberg coordinated the publication of this blog post with SentinelOne to ensure that mitigation guidance was available to customers prior public disclosure.
Prior to the publication of this blog post, SentinelOne assisted Stroz Friedberg with a private disclosure of this attack pattern to other EDR vendors so that their products could be assessed prior to Stroz Friedberg's public disclosure of this attack. As of the date of publishing, Stroz Friedberg does not have knowledge of any EDR vendor, including SentinelOne, that is currently impacted by this attack when their product is properly configured.
If you suspect you are compromised or need assistance in assessing compromise, please call our Incident Response hotline. If you are from a Law Enforcement Agency or Endpoint Detection and Response vendor and wish for more details, please contact Aon Cyber Solutions. For other questions regarding this blog post, please contact [email protected].
Updated title. Removed outdated guidelines from "Update 5/6/25". Please refer to SentinelOne's blog post for the latest information and guidance.
SentinelOne provided Aon’s Cyber Solutions delivering Stroz Friedberg Digital Forensics and Incident Response Services, an Aon Company additional details and protections here.
SentinelOne posted additional guidance regarding this attack pattern, which can be found here. In this guidance, SentinelOne highlighted the protections they offer or make available to their customers against this attack.
As a point of clarification of our original blog post, some of the EDR vendors that were contacted did not respond to the disclosure of the attack pattern.
We appreciate SentinelOne’s continued engagement with our team and their commitment to the security of their clients.
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About Cyber Solutions:
Cyber security services are offered by Stroz Friedberg Inc., its subsidiaries and affiliates. Stroz Friedberg is part of Aon’s Cyber Solutions which offers holistic cyber risk management, unsurpassed investigative skills, and proprietary technologies to help clients uncover and quantify cyber risks, protect critical assets, and recover from cyber incidents.
General Disclaimer
This document is not intended to address any specific situation or to provide legal, regulatory, financial, or other advice. While care has been taken in the production of this document, Aon does not warrant, represent or guarantee the accuracy, adequacy, completeness or fitness for any purpose of the document or any part of it and can accept no liability for any loss incurred in any way by any person who may rely on it. Any recipient shall be responsible for the use to which it puts this document. This document has been compiled using information available to us up to its date of publication and is subject to any qualifications made in the document. While care has been taken in the preparation of this material and some of the information contained within it has been obtained from sources that Stroz Friedberg believes to be reliable (including third-party sources), Stroz Friedberg does not warrant, represent, or guarantee the accuracy, adequacy, completeness or fitness for any purpose of the article and accepts no liability for any loss incurred in any way whatsoever by any person or organization who may rely upon it. It is for informational purposes only. You should consult with your own professional advisors or IT specialists before implementing any recommendation or following the guidance provided herein. Further, we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. Further, this article has been compiled using information available to us up to 5/5/2025.
Terms of Use
The contents herein may not be reproduced, reused, reprinted or redistributed without the expressed written consent of Aon, unless otherwise authorized by Aon. To use information contained herein, please write to our team.
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L.A. Wildfires Highlight Urgent Need for Employee Support and Business Resilience
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Climate and Catastrophe Insight
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How Public Entities and Businesses Can Use Parametric for Emergency Funding
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On Aon Podcast: Tackling Climate Risk to Build Economic Resilience
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Understanding Freeze Risk in a Changing Climate
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On Aon Podcast: Climate Science Through Academic Collaboration
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How Companies Are Using Climate Modeling to Improve Risk Decisions
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Using Parametric Insurance to Match Capital to Climate Risk
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How the Construction Industry is Navigating Climate Change
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Record Heatwaves: Protecting Employee Health and SafetyOur Workforce Resilience collection gives you access to the latest insights from Aon's Human Capital team. You can reach out to the team at any time for questions about how we can assess gaps and help build a more resilience workforce.
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Using Data to Close Workforce Gaps in Financial Institutions
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Using Data to Close Workforce Gaps in Retail Companies
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Using Data to Close Workforce Gaps in Technology Companies
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Using Data to Close Workforce Gaps in Manufacturing Companies
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Using Data to Close Workforce Gaps in Life Sciences Companies
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Measure Workforce Resilience for Better Business Outcomes
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On Aon Podcast: Methodology to Predict Employee Performance for the LPGA
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Training and Transforming Managers for the Future of Work
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Building a Resilient Workforce That Steers Organizational Success | An Outlook Across IndustriesYou will soon receive an email to verify your email address. Please click on the link included in this note to complete the subscription process, which also includes providing consent in applicable locations and an opportunity to manage your email preferences.
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