Human Resources
2016 Consumer Health Mindset Study

Is Savvy Health Consumer an Oxymoron?

Like “clearly confused” or “exact estimate,” maybe the words “savvy health consumer” don’t belong together. Our increasingly complex health ecosystem makes it harder and harder for our employees and their families to know how to make wise personal decisions. Meanwhile, they expect their employers’ approach to health care to be a lot more holistic than enrollment and wellness. Think experiences that inspire them in all aspects of their total well-being. Oh, and did we mention they want all things easy and relevant?

Perspectives from Consumers

In this fifth year of the Consumer Health Mindset Study,* we gained new perspectives on how consumers think, what works and what doesn’t, and who’s perspective is unique (yes, it’s Millennials). Can we help them become better—even savvy—health care consumers? Together, we believe we can! Download the report for insights and practical recommendations for employers.

*In partnership with The National Business Group on Health and The Futures Company

*In partnership with The National Business Group on Health and The Futures Company

Listen to What Consumers Have to Say