United Kingdom

Contact Us

How may we help you?

Ask a question, share an experience, let us know how we can improve our services to you.

Find your local Aon Branch

Find names, addresses, telephone and fax numbers for your local Aon offices. Use the Find offices worldwide search tool to the right to select your country and city.

Request more information

Contact Aon directly by email to request more information about a product or service. Alternatively, complete the ‘Request More Information’ form to the right-hand side of the page. An Aon UK representative will contact you.

Our global headquarters address

The Aon Centre
The Leadenhall Building
122 Leadenhall Street
London
EC3V 4AN
Tel: +44 (0)20 7623 5500
Fax: +44 (0)20 7621 151

Our mailing address

Aon plc
PO Box 730
Redhill
RH1 9FH

Complaints

Aon takes customers' complaints very seriously and aims to ensure that complaints are handled fairly, effectively and promptly and are resolved at the earliest possible opportunity.

In the event that you are unhappy with our service please register a complaint with the correct Aon entity who will ensure that your complaint is referred to an appropriate person to be investigated.

A copy of our internal complaints handling procedure is available on request. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. Visit www.financial-ombudsman.org.uk for further details.

Alternatively, if you are based outside of the UK you can register your complaint on the Online Dispute Resolution (ODR) Platform using the link http://ec.europa.eu/consumers/odr/.

 

Last updated 28 November 2018

Aon UK Limited is authorised and regulated by the Financial Conduct Authority. FP310451