“To remain at the forefront of the industry and produce cutting edge work, I’ve learned that teams must continuously collaborate, which means wholeheartedly listening to each other. We must also embrace a diverse culture that offers a variety of opinions, ideas and strategies, as diversity of thought paves the way for innovation. Through my Business Insurance nomination, I hope to encourage and foster a positive environment for diversity and inclusion, and increase the momentum that has been built across the industry in this regard” Leonora Siccardi, Chief Operating Officer & Head of Client Services Operations