México
Capital Talent Solutions

Talent Solutions

This area, which is devoted to Human Capital consulting, offers a series of unique solutions that allow organizations to attract, improve and preserve human talent, in order to increase their value and consolidate their business plans.

Diagnosis of Organization's Climate

This is a tool that helps identify success factors as well as the existing areas of opportunity within the organization, in order to generate immediate lines of action that will accelerate growth in the organization, improving and/or maintaining its effectiveness. Some of its benefits are timely and reliable results to develop strategies, segmentation of information based on the organization and ease of application.

Assessments by Competences 

The main goal of this service is to identify candidate's/employee's abilities and performance at different dimensions and levels of the organization.

RepEvaluator

This is a selection, training diagnostic and development web tool for call center representatives. The key competences measured by RepEvaluator are the representative's ability to handle customer relationships, to provide accurate information, to handle call time, and to type accurately and quickly. There are three versions of the tool: customer service, flexible sales and collection.

Birkman Method

The Birkman method is a powerful tool that helps identify, diagnose and solve execution problems that result from lack of connections within the organization and conflicts with its configuration. It is also an assessment method that allows to better select and develop talent. It helps generate a change from within the organization that is driven by motivation and individual desires, it creates creates an integral process that may carry on during the life of the organization, regardless of the environment. With a tool like the Birkman method, you will be able to optimize strengths at an individual, group and organization level.

Talent Development Programs

Based on business impact elements, we determine key positions and evaluate employee and manager performance, abilities and competences, to establish development plans and replacement grids.

Executive Coaching

We have coaches that have expertise in ability and competence development and in achievement of managerial goals.