Learn, Earn and Develop Your Career

Ruby

What attracted you to Aon and your programme?

I chose the apprenticeship route at Aon as it a hands-on experience in the insurance industry whilst allowing me to gain my professional qualifications. What stood out to me the most about Aon was its reputation and the opportunities to grow and learn.

What’s the best thing you have learned so far?

Being an apprentice means learning directly from professionals in the industry. You get a behind-the-scenes view of how large and complex facilities are managed which has been eye opening. I’ve started to understand how different teams work together, the importance of attention to detail in client work, and how decisions made day-to-day can have a real impact on businesses and people.

Sam

Describe your role?

I support the broking team with a range of administrative and technical tasks. My main responsibilities include creating contracts of insurance and endorsements, responding to queries regarding specific risks, and issuing invoices. This support ensures that the broking process runs smoothly and that clients receive accurate and timely documentation.

What skills are useful in your role?

Success in this role requires strong time management skills, as I often manage multiple accounts simultaneously. Attention to detail and accuracy are also crucial, especially when preparing contracts and endorsements, as these documents must be correct and compliant. And effective communication is important for responding to queries and working collaboratively with the team.

How has Aon supported your development?

Aon has provided significant support towards my professional development. I’ve had opportunities to expand my network by attending both internal and industry events, which has opened doors for learning and growth. The company also offers a variety of resources, in-person and online meetings, mentoring programmes, and early careers events, all of which have guided me and helped me develop new skills.

Charlotte

How has Aon supported your development?

The Client Management team are brilliant! I have been given the opportunity to get involved in such a large range of tasks, and no question is ever too small for even the most senior team members. It feels as though everyone understands what it’s like to be starting out in your career and are more than happy to help teach me new things.

What skills are useful in your role?

Being in a client facing role, I have to be able to communicate well with clients, but it’s also an essential skill for working in a team. It can be scary to work with clients when you are so new to the industry, but being able to talk to them and treat them like people really helps to form relationships. Organisational skills are important as there are times when you may have a lot of deadlines, so being able to plan and prioritise enables you to meet these deadlines.

What has been your favourite moment or achievement so far at Aon?

Presenting in my first client meeting! Even being given the opportunity to do so felt like an achievement. I was nervous, but it went really well and the client was happy – so that was a proud moment for me!

Xavier

Describe your role?

I work within the industry’s leading broking facility where my primary responsibilities include preparing reports to ensure compliance with our carriers’ guidelines across 19 different classes of insurance business. I regularly communicate with brokers to gather detailed account information, and leverage tools such as Power BI, Power Automate, and Excel to create and automate reports. And I am always looking for creative ways to drive business improvements.

What’s been your favourite moment or achievement at Aon so far?

Participating in the Lloyd’s Rugby 7s tournament. Competing alongside colleagues and against teams from over 40 insurance companies was a fantastic way to expand my network both within Aon and across the broader insurance industry.

What top three tips would you give to students considering your career path?

1. Develop strong technical skills. Building your proficiency with tools and data will allow you to focus on understanding the business and quickly become a valuable team member, even as a newcomer.
2. Be proactive and inquisitive. Don’t hesitate to ask questions or propose new solutions. This demonstrates your engagement and genuine interest in the business’s performance.
3. Leverage your network. At a large company like Aon, you have access to experts in many fields. Take advantage of this by seeking advice and learning from those around you.

Jennifer

How has Aon supported your development?

Aon is extremely supportive of personal growth and goal setting which has enabled me to reach new heights personally and also within my career.

Are you involved in any extracurricular activities at Aon?

I am involved in many extracurricular activities at Aon, including the role of Communications Lead for Aon’s Multicultural Network (MCN). This involves dealing with all the communications being shared to our network and externally, all the marketing for our events and handling the Newsletter. I also support the Early Careers team with their activities, including attending careers fairs and delivering sessions for the Work Insights Programme.

What top three tips would you give to students considering your career path?

1. Be organised and keep track of deadlines, and be sure to communicate to the right person if you may not meet them.
2. Ask questions, especially as an apprentice where there is so much to learn and absorb.
3. Expand your network, as knowing a range of professionals within the industry will be very beneficial.

Sam

What attracted you to Aon and your programme?

What really attracted me to Aon was the opportunity to join a global company that is highly respected within insurance. I wanted to start my career somewhere that would challenge me but also provide me with support, and the Apprenticeship Programme allows me to gain professional qualifications while working and gaining experience.

What skills are useful in your role?

As a Client Service Delivery Specialist in the Marine team, I have found that attention to detail and good organisational skills are really important. Communication is also key, for example, being able to clearly explain things to clients, colleagues, and insurers.

Networking has been especially valuable as it has helped me to build relationships within Aon and across the wider insurance market which allows me to learn from others and develop my career. Lastly, I would say teamwork and adaptability are essential.

Amanda

What attracted you to Aon and your programme?

I was drawn to Aon because of its diverse and inclusive culture, the opportunity Aon gives you into getting a head start in the industry without needing a degree, and the Chartered Insurance Institute (CII) qualification you achieve at the end of your apprenticeship.

What’s the best thing you have done so far?

My secondment in the Japan Reinsurance Treaty team allowed me to gain knowledge and experience I will utilise throughout my career. It was interesting to learn about Japanese culture and how things differ from UK Property Reinsurance (my home team) in terms of processes and different lines of business. This opportunity also helped me widen my network, helping me build connections both internally and externally.

What top three tips would you give to students considering your career path?

1. Research the industry as much as you can, knowledge is key.
2. Don’t be afraid to ask questions, take everything as an opportunity to learn.
3. Build your network, it creates opportunities.

Ruben

What attracted you to Aon and your programme?

I wanted to join Aon because of the clear investment it makes in developing talent and providing early responsibility. The Apprenticeship Programme, especially in the US Casualty Treaty team, has given me the chance to build expertise in a challenging area of reinsurance while contributing to client solutions.

How has Aon supported your development?

I’ve felt really supported by Aon through the balance of training, mentoring, and day-to-day exposure to real client work. Having people around me who take the time to guide me has made a huge difference to my confidence and development.