Scheme secretariat providing support and additional governance resource for pension scheme trustees.

Resource and Support

Aon can provide scheme secretariat, pensions management, or resources to support your in-house team in the running of your pension arrangement when you need it most.

Whether you need:

  • Someone to organise your trustee or governance committee meetings.
  • Take minutes and follow-up on any actions.
  • Provide general pensions support and advice or project management.
  • A strategic pensions adviser, covering work that might previously have been done by your pensions manager.
  • Additional resources to add to your in-house team for a period of time to help you cover an absence, manage a pensions project or implement an operational change.

We have colleagues across the UK that are experienced in providing these services to small schemes, through to the biggest schemes.

What Our Clients Say About Us


Ahead of the game. Shapes agenda. Keeps us on our toes. Performs fabulously well.


I know that it was a mammoth task, foisted on you at short notice, but carried out with marvellous efficiency and professionalism.


We know her well and hold her in high regard... her strong hand on the tiller will give us the support that we need.

A strong secretariat, pensions management or project management professional can drive through the delivery of your key actions in a time-efficient and cost effective way.

A strong secretariat, pensions management or project management professional can drive through the delivery of your key actions in a time-efficient and cost effective way.

For many of our clients, there is not enough time in the day to move forward all those items on the pensions agenda. We can help. We have over 100 pensions specialists acting as secretary to the trustees, pensions manager to the corporate, or providing pensions project management support or in a temporary secondment role. Each have their own areas of expertise. We recognise that all boards are different — every situation requires a slightly different solution. Our consultants are experienced across a broad range of pensions matters, so can bring expertise that is right for you, whatever your situation might be.

Pensions can be complex, so we commit to keeping matters simple, clear and concise. We are pragmatic, methodical and thorough in our delivery. We are not afraid to challenge and work hard to ensure that our clients' time is spent where they can most add value by helping them identify and deliver on those activities that support them in reaching their long-term goals.

Through our collaboration with Diligent, our clients benefit from access to Aon Pension Organiser — a secure, client-specific website providing one source access to scheme documents and records. It offers users electronic meeting management, a document library and a facility to enable discussion/decision on discretionary member cases.

Key Resources

Maintaining Good Governance
Maintaining Good Governance

Sue Austen explains how to make good governance central to everything trustees do.

Team of trustees discussing their governance support needs
Building the Right Support For Your Pension Scheme

Whatever support you need in running your pension arrangement, Aon can help. See our brochure for further details.

Find Out More

If you wish to speak to someone about our scheme secretariat or pensions management services, or are looking for some support for a project or to cover a period of absence, please contact us.

Contact us
Sue Austen, Partner, Aon

Sue Austen, AIA

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Wendy Evershed, Associate Partner, Aon

Wendy Evershed, APMI
Associate Partner

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Maddie Cain, Associate Partner, Aon

Maddie Cain
Associate Partner

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