Trends in Global Employee Engagement 2012

According to the recent Aon Hewitt Trends in Global Employee Engagement 2012 study, covering 3,100 organisations and 9.7 million employees worldwide, global engagement levels have gone up to 58% in 2011 from 56% in 2010.

Our analysis showed improvements in employee perception scores in three key areas in 2011:

• Effective leadership at the business unit/division level was 61%, up from 54% in 2010
• People/HR practices creating a positive work environment was 53%, up from 47% in 2012
• Perceiving relationships with customers as rewarding was 75%, up from 70% in 2012

The analysis also showed a decline in three key perception scores in 2011:

• Effective communication was 42%, down from 46% in 2012
• Innovation was 52%, down from 55% in 2010
• Workplace safety and security was 75%, down from 78% in 2010

For more information please download a copy of the report.

Last updated 23 April 2012

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