Supporting Customers

Supporting Customers

At Aon, we understand that life can present challenges that may affect your ability to manage your insurance and financial services needs.

We are committed to providing support and assistance to our customers. Whether you are dealing with health issues, major life events, financial difficulties, or support needs, we are here to help in relation to the services we provide for you.

Sometimes a little extra help may be beneficial and the following organisations can often provide support and guidance when you need it most.

Useful Resources:

Organisation

What they do

How to contact them

Age UK

Charity supporting older people.  Services include homecare, day centres, information and advice.

Web: https://www.ageuk.org.uk/

Phone:

  • 0800 055 6112 (England)
  • 0300 303 44 98 (Cymru)
  • 0800 12 44 222 (Scotland)
  • 0808 808 7575 (Northern Ireland)

Citizens Advice

Free, confidential and impartial advice on a range of issues from debt and money to benefits, housing and consumer issues

Web: https://www.citizensadvice.org.uk/

Phone: 0800 144 8848

 

Cruse

Provides bereavement support, information 

Web: https://www.cruse.org.uk/

Phone: 0808 808 1677

 

Financial Conduct Authority

Provides information and support relating to financial services in the UK

 

Web: https://www.fca.org.uk/consumers

Phone: 0800 111 6768

Macmillan Cancer Support

Charity which provides support and services to those living with cancer 

Web: https://www.macmillan.org.uk/

Phone: 0808 808 0000

Mind

Mental Health charity which provides a wide range of support services and information

Web: https://www.mind.org.uk/

Phone: 0300 123 3393

Money Helper

Free, impartial help for money and pensions that’s quick to find, easy to use and backed by government. 

Web: https://www.moneyhelper.org.uk/

Phone: 0800 138 7777

 

Relate

The largest provider of relationship support in England and Wales

Web: https://www.relate.org.uk/

Phone: 0300 100 1234

 

Royal National Institute of Blind People (RNIB)

The UK's leading sight loss charity. We offer practical and emotional support to blind and partially sighted people, their families and carers.

Web: https://www.rnib.org.uk/

Phone: 0303 123 9999

Samaritans

Charity offering emotional support to anyone who is struggling to cope. Samaritans provide a 24/7 helpline, 365 days a year.

Web: https://www.samaritans.org/

Phone: 116 123

Email: [email protected]

 

 

Scope

Provides advice and support to people with disabilities

Web: https://www.scope.org.uk/

Phone: 0808 800 3333

Use a British Sign Language Interpreter: British Sign Language interpreters | Disability charity Scope UK

StepChange

 Offer free and non-judgemental debt advice and support to people across the UK.

Web: https://www.stepchange.org/

Phone: 0800 138 1111

 

 

**Please note that these are external web pages not affiliated to Aon and we are not responsible for the content of these sites. Local charges may apply to the contact numbers noted above. **
If you need assistance or have any questions, please contact your usual support team.

 

Aon's Better Being Podcast

Our Better Being podcast series, hosted by Aon Chief Wellbeing Officer Rachel Fellowes, explores wellbeing strategies and resilience. This season we cover human sustainability, kindness in the workplace, how to measure wellbeing, managing grief and more.

Aon Insights Series UK

Expert Views on Today's Risk Capital and Human Capital Issues

Cyber Labs

Stay in the loop on today's most pressing cyber security matters.

Construction and Infrastructure

The construction industry is under pressure from interconnected risks and notable macroeconomic developments. Learn how your organization can benefit from construction insurance and risk management.

Cyber Labs

Stay in the loop on today's most pressing cyber security matters.

Cyber Resilience

Our Cyber Resilience collection gives you access to Aon’s latest insights on the evolving landscape of cyber threats and risk mitigation measures. Reach out to our experts to discuss how to make the right decisions to strengthen your organization’s cyber resilience.

Employee Wellbeing

Our Employee Wellbeing collection gives you access to the latest insights from Aon's human capital team. You can also reach out to the team at any time for assistance with your employee wellbeing needs.

Environmental, Social and Governance Insights

Explore Aon's latest environmental social and governance (ESG) insights.

Q4 2023 Global Insurance Market Insights

Our Global Insurance Market Insights highlight insurance market trends across pricing, capacity, underwriting, limits, deductibles and coverages.

Cyber Labs

Stay in the loop on today's most pressing cyber security matters.

Regional Results

How do the top risks on business leaders’ minds differ by region and how can these risks be mitigated? Explore the regional results to learn more.

Top 10 Global Risks

Trade, technology, weather and workforce stability are the central forces in today’s risk landscape.

Top 10 Global Risks

Trade, technology, weather and workforce stability are the central forces in today’s risk landscape.

Human Capital Analytics

Our Human Capital Analytics collection gives you access to the latest insights from Aon's human capital team. Contact us to learn how Aon’s analytics capabilities helps organizations make better workforce decisions.

Aon's Better Being Podcast

Our Better Being podcast series, hosted by Aon Chief Wellbeing Officer Rachel Fellowes, explores wellbeing strategies and resilience. This season we cover human sustainability, kindness in the workplace, how to measure wellbeing, managing grief and more.

Insights for HR

Explore our hand-picked insights for human resources professionals.

Workforce

Our Workforce Collection provides access to the latest insights from Aon’s Human Capital team on topics ranging from health and benefits, retirement and talent practices. You can reach out to our team at any time to learn how we can help address emerging workforce challenges.

Mergers and Acquisitions

Our Mergers and Acquisitions (M&A) collection gives you access to the latest insights from Aon's thought leaders to help dealmakers make better decisions. Explore our latest insights and reach out to the team at any time for assistance with transaction challenges and opportunities.

Navigating Volatility

How do businesses navigate their way through new forms of volatility and make decisions that protect and grow their organizations?

Navigating Volatility

How do businesses navigate their way through new forms of volatility and make decisions that protect and grow their organizations?

Parametric Insurance

Our Parametric Insurance Collection provides ways your organization can benefit from this simple, straightforward and fast-paying risk transfer solution. Reach out to learn how we can help you make better decisions to manage your catastrophe exposures and near-term volatility.

Pay Transparency and Equity

Our Pay Transparency and Equity collection gives you access to the latest insights from Aon's human capital team on topics ranging from pay equity to diversity, equity and inclusion. Contact us to learn how we can help your organization address these issues.

Property Risk Management

Forecasters are predicting an extremely active 2024 Atlantic hurricane season. Take measures to build resilience to mitigate risk for hurricane-prone properties.

Technology

Our Technology Collection provides access to the latest insights from Aon's thought leaders on navigating the evolving risks and opportunities of technology. Reach out to the team to learn how we can help you use technology to make better decisions for the future.

Trade

Our Trade Collection gives you access to the latest insights from Aon's thought leaders on navigating the evolving risks and opportunities for international business. Reach out to our team to understand how to make better decisions around macro trends and why they matter to businesses.

Cyber Labs

Stay in the loop on today's most pressing cyber security matters.

Weather

With a changing climate, organizations in all sectors will need to protect their people and physical assets, reduce their carbon footprint, and invest in new solutions to thrive. Our Weather Collection provides you with critical insights to be prepared.

Workforce Resilience

Our Workforce Resilience collection gives you access to the latest insights from Aon's Human Capital team. You can reach out to the team at any time for questions about how we can assess gaps and help build a more resilience workforce.

More About Aon

About Aon
About Aon