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Analytics
Preparing, managing, and settling an insurance claim is complex. Let our team ease your burden so you can focus on running your business.
Capability Overview
Claims Management
Accelerate the resolution of your insurance claim via our claims advocacy and claims preparation services.
Experience and Innovation for Fast and Favourable Results
In recent years, a rising number of major loss events have demonstrated the value of high-quality insurance claim services. Experiencing any type of claim, - whether resulting from a natural disaster, a significant liability event, a cyber-attack or a product recall - can overwhelm even the most experienced risk managers in today's complex and interconnected global business landscape. Proactively managing and resolving an insurance claim is essential to recovering from a loss, reinstating normal business operations and reducing adverse short- and long-term revenue and profit impacts.
Our Claims Approach
At Aon, we support clients seeking quick and effective claim resolutions. Our approach is built upon a foundation of responsive, transparent and technical claims handling. We recognise the importance of providing the support and expertise clients require to drive the most effective route to resolution.
Our Claims Resolution Platform facilitates international collaboration and swift escalation of major claims to senior leaders. With team members in over 50 countries and expertise in over 20 coverage lines, you benefit from formal governance and escalation agreements with more than 70 insurers.
Working closely with clients, insurers and other key parties, we represent clients throughout the claim process, and when requested, develop strategies to reduce claims exposure and work to improve your cost of risk transfer.
Across our team of 1,800 claims management professionals including 200 claims professionals here in the UK, we have the technical specialists, industry knowledge, and case experience to service your organisation's full range of risks and claims needs.
Accelerating Results for Clients
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Advocacy
Our deep subject-matter experts help resolve clients’ claims quickly and effectively, monitoring high-exposure claims and providing advice to improve outcomes.
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Partnership
Our client-centric approach is enhanced by global connectivity. Our Aon United approach across claims and broking ensures trends and wordings are proactively tracked.
Our Claim Management Offerings
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Claim Advocacy
Leverage our data, insights and specialist resources to improve your organisation's claims management strategy. We'll partner to tackle high-exposure claims, improve claims performance and reduce your total cost of risk.
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Claim Preparation
Claim preparation is the complete process of quantifying, organising and substantiating a claim in a loss event. It involves developing the optimal methodology to quantify loss and compiling evidence of a provable business loss.
