Retail and Consumer Goods

Retail
Industry Overview

Retail and Consumer Goods

Constant Reinvention in a Rapidly Evolving Industry

The retail and consumer goods industry faces a constant stream of disruption and innovation, creating new risks and opportunities. Cyber threats, digital transformation to rising competition from new market entrants to supply chain disruption and talent struggles, failure to adapt and innovate is not an option.

In particular, the competition for talent across all business areas is fierce. Organisations are hard-pressed to find enough cyber experts, digital leaders, drivers, in-store staff, skilled support and warehouse workers, among many others, to ensure goods reach consumers with a high degree of satisfaction. The race is on to design and implement cutting edge workforce practices and models.

Similarly, it’s time to rethink risk management practices and move beyond traditional focus areas like cost containment and responding to localised business interruptions. Organisations are now looking to invest in strategies that address systemic challenges like climate change and broader environmental, social and governance (ESG) issues.

At Aon, our teams have deep experience across all segments of the retail and consumer goods industry, and we partner with clients to implement effective claims, safety and risk management process, build healthy and engaged workforces, minimise the total cost risk, and find cost-effective risk financing options.

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