United Kingdom

Pensions Administration - Additional Client Services

Data Solutions – specialist data quality reporting and cleansing

Would your scheme data meet the regulator’s guidance on record keeping? Do you have the data quality you need to meet your de-risking aims? If not, you may be interested in Aon’s data review and cleansing services.

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Communications - Making Information Matter

In recent years, UK pensions have undergone relentless reform. Whether these changes apply to wider pension law, or take place at a scheme-specific level, they almost always lead to significant member communication exercises. We have a proven track record of providing materials for a diverse range of projects and campaigns. Our expert team includes experienced consultants, copywriters, designers and production specialists.

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Settlement of retirement benefits as Uncrystallised Funds Pension LumpSums (UFPLS)

If you are looking at introducing an additional option for members to settle their defined contribution (DC) benefit (including an AVC fund), you should consider this approach.

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Electronic record keeping

Holding paper or fiche records is a risk. If you want to remove the risks associated with holding hard copy legacy member records that are not directly linked to your administration system, electronic record-keeping may be the answer.

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Online administration services – PensionLine

If you want to provide members with another way of interacting and engaging with your scheme – or introduce a platform for future change and possible financial savings – PensionLine may be the answer.

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Online administration service - enhancements

If you already offer online access to pensions information, but want to upgrade and improve what you provide, the enhancements we offer will be of interest.

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Member existence and address verification – Track and Trace

If you want to improve the accuracy of your liability valuation or payment of benefits, improve record-keeping or enhance member contact, a member tracing exercise can be invaluable.

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GMP reconciliation service

Prior to the end of contracting out for DB schemes, HMRC are advising schemes to reconcile their Guaranteed Minimum Pension (GMP) information.

In December 2018, HMRC are planning to write to all scheme members for whom they hold details of a GMP liability. Letters will advise them of the amount, payment date and scheme responsible for payment. If schemes that have not gone through reconciliation exercise, there is a risk that members will be set incorrect expectations around their GMP entitlement.

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Helpline service to support communication programmes

If you are undertaking a significant change or communications programme, and want to manage member calls promptly and professionally, our helpline service can support you.

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Project Management Support Services

Aon has an enterprise Project Management Office (ePMO) available to support the controlled delivery of change activities for your scheme. Our approach is tailored to suit the size and complexity of the work being undertaken — whatever your requirements, we have the skills, experience and approach to support you in achieving your objectives.

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To talk to one of our experts about how Aon's Benefits Administration solutions could benefit your organisation, please call 0800 279 5588 or email talktous@aon.com.

If you are a member of a pension scheme administered by Aon and have a query, please contact us on 01252 768000 or email enquiries@aon.com.

 

Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority.

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