More and more employers – prompted by increasing complexity, spiralling costs, growing employee expectations and shifting demographics – are outsourcing the administration of their pension arrangements, the foundation of retirement income for millions.
Aon Hewitt is a leading provider of outsourced pension administration services to both defined benefit and defined contribution schemes in the UK. Our industry-leading technology, proven processes, HR expertise and focus on quality translate into reduced risk and costs and enhanced service and efficiency to deliver modern, future-proof provision. With Aon Hewitt you can be confident that your members are being well looked after for the long-term, leaving you free to concentrate on running your business.
Our award winning administration services include:
• Certain and transparent costs
• High-levels of automation and integration in calculations and processes
• A seamless, efficient transfer process
• Investment in technology
• Management of scheme and member data
• First-class customer service
• Online member self-service
• A comprehensive menu of performance measurement tools
• Effective relationship management and communication
• Strong controls and risk management
Most importantly, whether outsourcing for first the first time or simply looking for a better outsourced administration service, with Aon Hewitt you get a solution that offers:
A service aligned to your needs - We work hard to listen to our members, our clients and the wider market, proactively using what we learn to deliver real and positive change in the area of pension administration.
Workable innovations - Harnessing the latest technology, efficient processing and our teams of skilled administration experts, we deliver relevant and workable ideas to develop and improve your scheme administration.
Trusted delivery - Emphasis is placed on building long-term relationships based on approachability, trust and delivery on promises, supported by strong governance and a robust risk management framework.
A member-focused approach – Meeting or exceeding your members’ expectations is core to our service. Our culture of customer service, clear and engaging communication and robust performance measurement guarantees a positive member experience.
Seamless, risk adverse transition - We have a proven track record in transitioning some of the UK’s largest and most complex schemes to our administration, minimising key people, systems and operational risks from the outset.
Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority.