United Kingdom

Claims and Assistance

Providing specialist underwriting and claims expertise

Aon Underwriting Managers manages claims under the following facilities:

Download a claim form and return to [email protected].

AonProtect personal accident and travel

AonProtect Academia onsite personal accident and offsite personal accident and travel

All other insurance products

Please refer to your policy document for instructions on how to report a claim to the insurer.

AonProtect Personal Accident and Travel Assistance

AonProtect provide Emergency Travel Assistance 24/7/365

For details of the scope of services available for assistance and non-medical advice please download scope of AonProtect assistance services.

In cases of medical emergency our Travel Assistance document is intended to help you understand how to best use this service, please download AonProtect travel assistance.

For immediate help and to make a claim our phone lines are open 9:00am - 5:00pm Monday to Friday with message handling outside of these hours.

Download a claims form and return to [email protected]

t +44 (0)1737 783 740

Or alternatively you can email us on [email protected].

If you wish to write to us our address is:

Aon Underwriting Managers
Claims Department
Grosvenor House
65-71 London Rd

Aon UK Limited is authorised and regulated by the Financial Conduct Authority. FP.AUM.1270.SEC