Human Resources
U.S. Federal Government

U.S. Federal Government Solutions


Workforce Planning and Strategy

Our unmatched breadth of expertise and proprietary measurement and diagnostic tools allow us to implement workforce planning solutions for your agency with an emphasis on mission critical occupations. Our talent strategy solutions can help you build the workplace of the future. Backed by broad resources, federal labor market knowledge and technical expertise, we help agencies develop effective human capital strategies.

Recruiting, Staffing and Surge Hiring Support

Maintaining necessary staff levels or meeting urgent hiring needs is a mission-critical task. Aon offers scalable and integrated services to enable you to achieve your hiring objectives.  Our extremely scalable services are designed to meet both ongoing and urgent hiring needs. We provide a centralized, onsite, or hybrid hiring solution designed to help agencies recruit and hire qualified employees, effectively and efficiently.  Comprehensive solutions include recruitment strategy, communication tools, on-the-ground recruiters, realistic job previews, integrated assessments, staffing and hiring support and onboarding.  Aon currently provides hiring and staffing services to multiple components of the Department of Homeland Security.

Talent Assessments

Selecting the right individuals for hiring and promotion decisions is critical for any organization concerned with reducing turnover and effective operations.  Aon’s proprietary and compliant selection tools are used to assess millions of candidates a year across both federal and commercial organizations.  Our assessments are both commercial off-the-shelf (COTS) and customizable and are fully flexible in their administration with web-based, telephone-based and paper/pencil-based options.  We additionally provide a network of nationwide experienced test administration professionals.  Our clients, like the Internal Revenue Service and the Federal Bureau of Investigation, experience significant reductions in turnover and increases in productivity with the implementation of our testing solutions.

Leadership Development and Training

Many agencies are feeling the strain of retiring career civil servants and recognize the need to train the next generation of leaders.  For decades we have designed and delivered leadership assessment and development programs, including extensive Senior Executive Service (SES) leadership programs.  Our approach utilizes early identification of leadership talent, insightful skills assessment and designing effective training and development programs.  We can offer you executive coaching services to support sustained leadership development through our global network of experienced Ph.D.-level executive coaches.  Leveraging our experience with agencies such as the Bureau of Indian Affairs and the Federal Bureau of Investigation, we can develop a customized, efficiently-administered program.

Healthcare and Retirement Benefits Consulting

Healthcare and Retirement benefits are a critical part of the employee experience.  Aon has an unmatched depth of expertise in bringing benefits consulting solutions to both commercial and federal organizations.  We are differentiated not only by our size and scale, but also by the way we approach our business: We diagnose the underlying causes of a problem, rather than simply managing its symptoms. For instance, when helping you control health care or retirement costs, we examine what’s driving these costs, instead of automatically increasing premiums or reducing benefits.  Aon Consulting draws from a talent pool of benefits professionals, actuaries and communication experts around the country to deliver the best matched solution for your organization. Proven past performance with organizations like the Department of Energy, gives us the credibility to effectively deliver these services.

Strategic Communications

Communication is an ever-evolving and critical element to the success of an organization. Aon’s communication team helps clients create and implement strategies that reach, inform and impact an agency’s audiences, both internal and external. Our award-winning national team features nearly 200 communication plan strategists, web designers and program specialists, e-learning specialists, survey specialists, writers, editors, production coordinators, personalized print designers and graphic designers.  We work with you to establish milestones in education and communication campaigns. Through surveys, interviews and established metrics, we can measure the value and ROI that an effective communication campaign can bring to your agency.

Organizational Performance

Managing the realities of today’s world requires highly adaptable government organizations with systems and processes that support flexibility and large-scale changes when needed.  Aon’s change management experts provide organizational diagnostics through proprietary and custom workforce surveys.  We also implement models and plans and train your workforce to implement the changes needed to your agency.  Our clients experience increased organizational effectiveness at achieving strategic goals and are well positioned to successfully operate into the future.  Currently, we are leading culture change at organizations like the Bureau of Indian Affairs.

Risk Management

In today’s environment, risk management is more necessary than ever.  Aon provides integrated risk management services to organizations across the globe and throughout the United States.  From Enterprise Risk Management to Actuarial Risk Assessments and from Environmental Risk Management to Political Risk Management, Aon’s experts give tailored risk consulting solutions that mitigate possibilities for negative outcomes.

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