Our Community

We have a distinct responsibility to have a sustainable, positive impact on our communities and our colleagues. We go to great lengths to make certain our operations are environmentally friendly and help clients "go green" - while adhering to the most rigorous business conduct standards.

Aon’s community initiatives are underpinned by relationships with local charity partnerships and we strive to support organisations who represent initiatives in education, welfare, healthcare & research, and the environment. We aim to create a meaningful and lasting impact through our community involvement through select relationships with four charity partners.

Our volunteers represent the best of Aon by demonstrating a commitment to service that extends beyond our day-to-day business responsibilities and into our communities. Each year, Aon Australia colleagues volunteer with our local partners in addition to the thousands of hours of service devoted to charitable organisations and educational institutions around the world.

Aon’s annual Empower Results Day for Communities has a significant impact through our volunteer efforts, here is a recent snapshot.

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Aon’s Innovate RAP (Reconciliation Action Plan)


Download a copy of Aon’s Innovate RAP

Aon’s vision is to partner with Aboriginal and Torres Strait Islander people and their communities to empower economic and human possibility and to create social impact. We aim to deliver community value through our collective expertise in risk management across all of Aon’s core capabilities.

Reconciliation Australia has endorsed Aon’s Innovate Reconciliation Action Plan and we are looking forward to building mutually beneficial partnerships with Aboriginal and Torres Strait Islander peoples and communities.

For more information about RAPs and Reconciliation Australia, visit the website:

Aon Australia Modern Slavery Statement

Aon acknowledges that companies have an impact on human rights and we do not tolerate modern slavery or human trafficking in our organisation or supply chain. We are united in these values, standards and principles which transcend our geographic locations and job functions.

Aon Australia’s Modern Slavery Statement is made pursuant to the criteria outlined in section 16 of the Modern Slavery Act 2018 (Cth) (MSA) and is aligned to the Aon U.K. Modern Slavery Act 2015 Statement. It describes our present and ongoing commitment to minimise the risk of modern slavery and human trafficking occurring within our supply chains and business.

Download a copy of Aon Australia Modern Slavery Statement.

Supporting our clients

We know our clients may find themselves in circumstances, at different times in their lives, where they need extra support.

Aon’s Family Violence Policy

Aon is committed to managing clients who are experiencing family violence with empathy, sensitivity and with the utmost consideration to our client’s security and individual financial circumstances. We recognise that family violence is a serious and prevalent occurrence in Australian society. We aim to provide clients affected with entitlements to safe, supportive, timely and flexible assistance.

Download a copy of Aon’s Family Violence Policy


Financial Hardship

At Aon we appreciate there are times when circumstances beyond your control can make it difficult to meet all your financial commitments.

Please click here to see how Aon can assist clients who are experiencing Financial Hardship.


Professional support services

There are a number of free external support services available if you’re facing challenging personal circumstances and need help. The following services are available to all Australians:

Support Service Services provided Contact details
National Debt Line Provides access to a local financial advisor. 1800 007 007
 9.30am to 4.30pm, Monday to Friday
Translating and Interpreting Services (TIS) TIS National is a 24/07 interpreting service for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients. 13 14 50
Services Australia Government services available for both students and older Australians.
Lifeline 24-hour support for anyone across Australia experiencing a personal crisis or thinking about suicide. 13 11 14 (24-hour crisis support)
National Relay Service (NRS) NRS is an Australia wide telephone access service available to customers who are deaf or have a hearing or speech impediment. Voice: 1300 555 727
TTY: 133 677
SMS: 0432 677 767
1800 Respect 24-hour hotline for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault. 1800 737 732
Women's Legal Services Australia  
Aboriginal Family
Domestic Violence Hotline
A dedicated contact line for Aboriginal victims of crime who would like information on victims' rights, how to access counselling and financial assistance. 1800 019 123
National Aboriginal Community Controlled Health Organisation National peak body representing Aboriginal Community Controlled Health Services across the country on Aboriginal health and wellbeing issues.