Aon commissioned behavioural insight agency Behave London to build on the work of the Aon Trustee Checklist and look at group decision-making biases. Behave London created a set of online questionnaires and canvassed the opinions of over 120 trustees on what they feel to be the most important items to cover in their trustee role in the increasingly short time that they have available. We also tested over 300 members of the general public so that we could identify how trustees differ in the ways they make decisions.
The survey was designed to test:
- Trustees’ own opinions of agenda structure and whether they thought long-term strategy was a core focus in their own schemes
- The effects of group dynamics
- How using tactics like reversed-thinking, chunking tasks and changing the structure of project teams can improve decision-making
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