Germany
Aon | Make a claim

Make a claim

On this site you can find all the forms you need to make a claim.

The PDFs listed below can be filled in digitally. Save the file on your computer, fill in the coloured boxes and send it by e-mail to schadenservice@aon.de.

Please note that some internet browsers (e. g. Firefox, Google Chrome) open the PDF documents directly in the browser without opening Adobe Acrobat first. You need to save the form on your computer and then open it with Adobe Acrobat.

If you have a claim concerning motor insurance, please send an e-mail with an appropriately completed form to kfz-schaden@motorservice.de.

For all other insurance lines please use the following links:

For further questions or additional feedback please contact us by phone using the phone numbers stated in the right hand column.

You are a private customer and would like to make a claim? Please request a claim form here: Privatkunden@aon.de

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