Aon | Financial Services Group
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Chris Gilman, John Macko, Cara LaTorre
State of the Market
The fidelity/crime insurance market has experienced strong growth in 2025 across the United States, London, and Bermuda. This is primarily attributed to increased availability of quality capacity by established insurers, alongside new market entrants with experienced underwriting professionals.
Although pricing remains consistent, insureds who proactively demonstrate robust controls throughout their business tend to achieve better results. Meaningful capacity is available, and in some sectors, there has been a noticeable trend of increased limit purchases.
Evolving Exposures and Technologies
The fidelity/crime market has proactively addressed many exposures over time, with the most notable being social engineering. Although this exposure is not new, it continues to evolve - especially as AI becomes more creatively employed in schemes aimed at defrauding financial institutions and commercial businesses by tricking them into transferring company funds.
To counter these evolving risks, organizations are utilizing advanced technology within their prevention and detection techniques, incorporating analytics, controls, and processes to help detect and neutralize both internal and external fraud. These systems support ongoing response strategies that are activated when needed. While we have not seen many sizeable fund transfers, it is still something underwriters are keeping an eye on.
Underwriters are increasingly focused on the financial institution sector and the impact of new digital asset legislation. Employee, custody, and computer crime exposures are emerging as financial institutions adopt additional digital technologies. It is advised to thoroughly examine current policy language and manuscript coverage tailored to the specific risks associated with the transfer, payment, and custody of digital assets .
Success in fidelity/crime insurance programs continues to rely on demonstrating the firm’s risk management protocols, internal subject matter experts’ qualifications in this space, the firm’s extensive internal control environment with respect to this technology, and a seamless integration of these exposures into existing business practices.
If you have any questions or you are interested in coverage, please contact your Aon broker.
About Aon
Aon (NYSE: AON) exists to shape decisions for the better — to protect and enrich the lives of people around the world. Through actionable analytic insight, globally integrated Risk Capital and Human Capital expertise, and locally relevant solutions, our colleagues provide clients in over 120 countries with the clarity and confidence to make better risk and people decisions that help protect and grow their businesses.
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