Coupa Supplier Portal
In many countries, purchases are managed via Coupa – a cloud-based procure-to-pay platform. This enables us to transact completely online.
To ensure suppliers have the necessary information to effectively and efficiently conduct business with Aon, we are pleased to offer a wide variety of training resources.
Coupa offers a robust online resource site for suppliers wishing to be part of the Coupa Supplier Portal (CSP). The CSP is a free portal that enables suppliers to centrally manage any of their clients that use the Coupa platform. The CSP Online Help site provides a variety of references and video demonstrations on an array of topics
Additional Resources
Aon has created additional content specific to our policies and practices. The quick reference materials below contain information applicable to suppliers utilizing either the CSP or email to receive purchase orders, send invoices and credit notes.
Targeted quick reference materials
You can join a live Q&A forum* with our system administrator team. Please contact our Help Desk for session details
*Please note these sessions are for learning and general navigation support. Queries regarding specific purchase orders or invoices will not be addressed during the session. If you require assistance on these issues, please contact the appropriate region-specific support team: APAC, Mexico, all other countries.
Frequently Asked Questions
Q: How can I get connected to Coupa Supplier Portal?
A: Please contact GSM HelpDesk (
[email protected]) to confirm the e-mail address and obtain the CSP invitation.
Q: I am getting the VAT ID error while creating the new legal entity. How do I process?
A: The VAT ID has minimum 3 characters and must be provided in the valid format (please refer to the hint in red under the VAT ID field).
If you do not have a VAT/GST number, please provide your local tax ID.