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Cyber Attack or Data Breach
Cyber attacks are, and will remain, a top risk across all geographies and industry sectors. All leaders need a cyber game plan.
Industry Overview
Professional and Business Services
Navigating Emerging Risks and Workforce Challenges to Find Growth
No matter your area of expertise—whether you are an accountant, architect, engineer, real estate agent or strategy consultant—all elements of the professional and business services industry face increasingly complex brand, growth, operational, reputational and workforce risks.
For example, professional and business services firms are particularly vulnerable to cyber attacks due to the large volumes of sensitive client data they hold, under growing pressure to address a wide range of legal and regulatory requirements plus environmental, social and governance (ESG) issues, and must explore new ways to attract and retain an increasingly mobile workforce in a post-pandemic world, all while navigating rapid digital advances and new geopolitical tensions.
At Aon, our teams have deep experience across all segments of the professional and business services industry, and we partner with clients to identify and implement sophisticated risk mitigation strategies, drive growth through novel applications of data and analytics, and create sustainable people strategies that improve employee engagement, health and wellbeing.
Top 5 Current Risks
According to our latest Global Risk Management Survey, the biggest risks facing the Professional and Business Services industry include:
More Insights
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Article
Cyber Risk: Turning Uncertainty into Opportunity
Cyber risk tops the global risk agenda in 2025 — and is forecast to retain the number one position through to 2028. As digital threats evolve, organisations should strengthen resilience, quantify exposure and adapt their risk strategy.
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Article 13 mins
Cyber 2026: Evolving Threats Demand Strategic Leadership
In 2026, AI-driven threats and regulatory pressures make cyber risk a board-level priority. Now is the time for leaders to act decisively — strengthening resilience and leveraging a favorable insurance market.
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Article 28 mins
2026 Human Capital Outlook: 5 Forces to Act on
As workforce expectations rise and business risks intensify, HR leaders must act on five forces shaping 2026 — from AI and skills to healthcare costs, analytics, pay transparency and retirement readiness. Discover how to build a strategy that balances performance, cost and experience.
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Article 8 mins
Technology, Data and AI are Transforming How Employees Receive Benefits
Benefit platforms are revolutionising the employee experience by making it easier for people to choose the right benefits at the right time. New technologies including AI, along with data insights, are enabling more personalised and relevant benefit choices.
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Report 5 mins
2026 Salary Increase Planning Tips
Global voluntary turnover remains low, shaping cautious 2026 salary budgets and prompting a renewed focus on employee development to sustain engagement. Employers are balancing cost control with strategic investments in skills, paying high performers, pay equity and total rewards.
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Article 11 mins
Building a Future-Ready Workforce for the Professional Services Industry
The need to attract and retain high-quality talent in an environment of intense competition is at the forefront of professional services leaders’ minds.
