Professional and Business Services

Capabilities
Capabilities
What we do.

Through our global expertise across two key areas of need ― Risk Capital and Human Capital ― our clients are better advised within, and across, their risk and people strategies.
Risk Capital

Broking and Risk Transfer

Claims Management

Cyber Risk

Mergers and Acquisitions (M&A) and Transaction Solutions

Middle Market Clients

Reinsurance

Risk Analytics

Risk Consulting

Risk Retention

Human Capital

Health and Benefits

Human Capital Analytics

Investments

Pensions and Retirement

Talent and Rewards

Workplace Wellbeing
Industries
Industries
Insights and advice, tailored to your needs.

While we all face many of the same challenges and opportunities, every industry is different and requires dedicated expertise.
Construction and Real Estate

Financial Institutions

Food, Agribusiness and Beverage

Healthcare Providers and Services

Hospitality, Travel and Leisure

Industrials and Manufacturing

Insurance

Life Sciences

Natural Resources

Professional and Business Services

Public Sector

Retail and Consumer Goods

Sports and Entertainment

Technology, Media and Communications

Transportation and Logistics
About
About
Aon is in the business of better decisions.

We exist to shape decisions for the better — to protect and enrich the lives of people around the world.
About Us

Our Story

Our Values

Engagement and Wellbeing

Careers

Organising Around Today's Biggest Client Needs

Risk Capital

Human Capital

Industry Overview

Professional and Business Services

Navigating Emerging Risks and Workforce Challenges to Find Growth

No matter your area of expertise—whether you are an accountant, architect, engineer, real estate agent or strategy consultant—all elements of the professional and business services industry face increasingly complex brand, growth, operational, reputational and workforce risks.

For example, professional and business services firms are particularly vulnerable to cyber attacks due to the large volumes of sensitive client data they hold, under growing pressure to address a wide range of legal and regulatory requirements plus environmental, social and governance (ESG) issues, and must explore new ways to attract and retain an increasingly mobile workforce in a post-pandemic world, all while navigating rapid digital advances and new geopolitical tensions.

At Aon, our teams have deep experience across all segments of the professional and business services industry, and we partner with clients to identify and implement sophisticated risk mitigation strategies, drive growth through novel applications of data and analytics, and create sustainable people strategies that improve employee engagement, health and wellbeing.

01

Cyber Attack or Data Breach

Cyber attacks are, and will remain, a top risk across all geographies and industry sectors. All leaders need a cyber game plan.
02

Failure to Attract or Retain Top Talent

Companies excel when they have the best possible talent in each role, from the C-suite to the front line. An inability to fill these slots and retain top-performing employees can have serious repercussions.
03

Damage to Brand or Reputation

The fallout from a reputation crisis can be far greater than any short-term earnings losses, with some companies losing significant shareholder value.
04

Economic Slowdown or Slow Recovery

Global economic uncertainty is being fuelled by geopolitical volatility and unpredictable inflation and interest rates.
05

Failure to Innovate or Meet Customer Needs

Fuelled by the rapid digitalisation of daily life, no industry is immune to changing consumer behaviours and expectations.

Article

Strengthening the People Dimension of ESG

Human resources leaders are at the centre of activating ESG initiatives in the workplace. This has a critical impact on protecting a firm's greatest asset — its people.

Learn More

Article 12 Min Read

Navigating AI-Related Risks: A Guide for Directors and Officers

As AI evolves, directors and officers must manoeuvre through a complex landscape of regulatory and legal risks. Implementing best practises around the use of AI and robust governance-focused risk mitigation can help manage exposures.
Article 5 Min Read

Remote Work and Potential Employment Practises Liability Perils

Aon analyses employee perception about return to office policies following the COVID-19 pandemic, as well as recent actions one organisation took for alleged lack of remote employee productivity.
Article 7 Min Read

Specialist Insights: A Deep Dive into Effective Crisis Management and Evacuation Protocols

Graeme Hudson and Ghonche Alavi from Crisis24 discuss Crisis24’s approach to Political Evacuation and Threat Management with Cara LaTorre from the Financial Services Group at Aon.
Article 11 Min Read

Building a Future-Ready Workforce for the Professional Services Industry

The need to attract and retain high-quality talent in an environment of intense competition is at the forefront of professional services leaders’ minds.
Report 9 Min Read

Top Risks Facing Professional Service Firms

Professional Service respondents to our Global Risk Management Survey (GRMS) ranked cyber attack or data breach and failure to attract or retain top talent as their two most critical risks.