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Cyber Attack or Data Breach
Cyber attacks are, and will remain, a top risk across all geographies and industry sectors. All leaders need a cyber game plan.
Industry Overview
Retail and Consumer Goods
Constant Reinvention in a Rapidly-Evolving Industry
The retail and consumer goods industry faces a constant stream of disruption and innovation—creating new risks and opportunities alike. From cyber threats to digital transformation to rising competition from new market entrants to supply chain disruption and talent struggles, failure to adapt and innovate is not an option.
In particular, the competition for talent across all business areas is fierce. Organisations are hard-pressed to find enough cyber experts, digital leaders, drivers, in-store staff, skilled support and warehouse workers, among many others, to ensure goods reach consumers with a high degree of satisfaction. The race is on to design and implement cutting edge workforce practices and models.
Similarly, it’s time to rethink risk management practices and move beyond traditional focus areas like cost containment and responding to localised business interruptions. Organisations are now looking to invest in strategies that address systemic challenges like climate change and broader environmental, social and governance (ESG) issues.
At Aon, our teams have deep experience across all segments of the retail and consumer goods industry, and we partner with clients to implement effective claims, safety and risk management process, build healthy and engaged workforces, minimise the total cost risk, and find cost-effective risk financing options.
Top 5 Current Risks
According to our latest Global Risk Management Survey, the biggest risks facing the Retail and Consumer Goods industry include:
More Insights
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Article
Cyber Risk: Turning Uncertainty into Opportunity
Cyber risk tops the global risk agenda in 2025 — and is forecast to retain the number one position through to 2028. As digital threats evolve, organisations should strengthen resilience, quantify exposure and adapt their risk strategy.
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Article 13 mins
Cyber 2026: Evolving Threats Demand Strategic Leadership
In 2026, AI-driven threats and regulatory pressures make cyber risk a board-level priority. Now is the time for leaders to act decisively — strengthening resilience and leveraging a favorable insurance market.
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Article
Supply Chain or Distribution Failure: Navigating the New Normal
Supply chain failure ranks seventh globally in 2025 — and is projected to fall to twelfth place by 2028. As weather-related disruption, geopolitical tension and cyber threats converge, organisations must balance efficiency with resilience and diversify sourcing.
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Article 9 mins
Data in Supply Chains: Turning Insights into Action
Organisations have access to more supply chain risk data than ever — yet few use it to its potential. Leaders who turn the wealth of available information into actionable insight set the standard for effective, data-driven supply chain risk management.
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Article 28 mins
2026 Human Capital Outlook: 5 Forces to Act on
As workforce expectations rise and business risks intensify, HR leaders must act on five forces shaping 2026 — from AI and skills to healthcare costs, analytics, pay transparency and retirement readiness. Discover how to build a strategy that balances performance, cost and experience.
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Article 5 mins
2026 Salary Increase Planning Tips
Global voluntary turnover remains low, shaping cautious 2026 salary budgets and prompting a renewed focus on employee development to sustain engagement. Employers are balancing cost control with strategic investments in skills, paying high performers, pay equity and total rewards.
