Spotlight

 

Operational Efficiency: Target Operating Model

Q&A with Jeff Rieder, Partner and head of Aon’s Ward Benchmarking

The operating model for property-casualty insurers has evolved significantly over the past decade as companies have integrated analytics into business processes, updated legacy technology, and worked to meet new customer expectations. Jeff Reider provides perspective on the impact of an efficient operating model on financial performance and what companies can do to get started.

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