Aon Claims Copilot

Aon Claims Copilot

Learn how your organization can benefit from Aon Claims Copilot. 

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An End-to-End Claims Experience

Aon Claims Copilot is a digital platform that helps Aon clients manage claims from loss reporting through to resolution. It brings together technology, real-time data and access to Aon’s global network of 1,800 claims professionals to give clients greater visibility, better coordination and more informed decision-making throughout the claims process.

Delivering Speed, Insight and Value

  • Complexity to Clarity

    Aon Claims Copilot helps organizations submit and manage claims with greater clarity and consistency. It supports collaboration between clients and Aon, making it easier to track progress, manage documentation and support confident claim outcomes.

  • Real-Time Insights

    Claims data is brought together across geographies, business units and lines of coverage into a single view. This gives clients real-time visibility into their claims’ status and portfolio trends, helping them report more clearly to stakeholders and make better-informed decisions.

  • Comprehensive Capabilities

    Supporting online claims reporting, live status tracking, interactive analytics and document management, Aon Claims Copilot helps manage the full claims process. It also helps organizations understand where losses are happening, what might be driving them and where action may be needed.

From Data to Decision—A Connected Journey

  • 01

    Increased Transparency

    Access up-to-date claims information directly, including reporting protocols, policies, documents and claim developments from first notice to closure.

  • 02

    Analytics and Risk Mitigation

    Use interactive dashboards and portfolio analytics to identify trends in frequency, severity and drivers of loss. These insights can help you shape risk mitigation strategies and review deductibles, retentions and limits.

  • 03

    Carrier Performance

    Review carrier claims handling and service using data on timeliness, decision quality and outcomes. This can support more informed carrier selection and renewal discussions.

  • 04

    Optimize and Decide

    Use claims insight to refine your insurance program, support stakeholder discussions and make better decisions about risk, coverage and expenditure. With a consolidated view of claims performance, you can better align your program with actual loss experience.

Turning Insight into Action

By bringing together digital workflows, real-time visibility, analytics and Aon’s claims professionals, Aon Claims Copilot helps organizations manage claims more effectively and make better-informed risk and coverage decisions.

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Aon Claims Copilot represents our continued commitment to deliver better information, advice and solutions to clients through technology. By embedding these capabilities into how we manage claims, we are equipping our colleagues to pursue stronger claim outcomes, maximize recoveries and help clients make better decisions across their risk and capital strategies.

Joe Peiser
Joe Peiser
Chief Executive Officer, Risk Capital

Frequently Asked Questions

  • What is Aon Claims Copilot?

    Aon Claims Copilot is a digital platform that supports the full claims process, from loss reporting to resolution. It combines technology, real-time data and Aon’s global claims expertise in one place.

  • How does Aon Claims Copilot improve control over my claims portfolio?

    It gives you a secure view of claim status, documentation and developments across geographies and lines of coverage. This helps you manage individual claims and monitor overall portfolio performance more effectively.

  • What analytics and insights does the platform provide?

    The platform provides interactive dashboards and portfolio analytics that highlight trends in frequency, severity and drivers of loss. These insights can help you prioritize action, shape risk mitigation strategies and make more informed coverage decisions.

  • Can Aon Claims Copilot help me assess and manage carrier performance?

    Yes. It provides data on carrier claims handling, including timeliness, decision quality and outcomes, to support performance management, negotiations and carrier selection.

  • How does the platform support faster, more reliable recoveries?

    By improving coordination between your team and Aon, the platform helps simplify claim preparation, submission and management. This gives Aon clients greater clarity and confidence throughout the full claim management process.

  • How does this help me optimize program structure and spend?

    A clearer view of your claims data can help you to reassess deductibles, retentions, limits and carrier selected so your insurance program and (re)insurance expenditure better reflect actual loss experience.

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