Article
Workforce Transformation: Better Decisions for Resilience and Growth
In an era defined by AI, evolving workforce expectations and constant disruption, workforce transformation has become a business imperative. Yet while organisations are accelerating technology adoption, their workforce readiness, leadership capability and operating model redesign are struggling to keep pace. Our 2026 Human Capital Trends Study highlights this gap: 73% of organisations are deploying AI, but only 18% have meaningfully reskilled their workforce.
At the same time, rising costs, demographic shifts and increasing pressure on rewards, mobility and employee experience are testing organisations' ability to deliver sustainable growth. Success depends on making better decisions about the people, skills, leadership and experiences that power transformation. By turning workforce data and insight into action, organisations can close the gap between ambition and readiness, build a more resilient workforce, and unlock the productivity, innovation and growth needed to thrive in a rapidly changing world.
The EMEA Human Capital Insights Virtual Conference 2026 is taking place during the first part of the day on Wednesday 9 and Thursday 10 September 2026. This conference brings together C-suite and HR leaders to address one critical question:
Is your workforce as ready for the future as your transformation ambitions demand?
This is a provisional agenda and subject to change. Sessions will be made available on demand after the live broadcasts.
09:00 BST – 09:05 BST
10:00 CEST – 10:05 CEST
Giles Patterson, Associate Partner, Talent Sector Lead, Retail & Consumer, Human Capital, Aon
09:05 BST – 09:35 BST
10:05 CEST – 10:35 CEST
Explore how AI, evolving skills demands, workforce costs, and changing employee expectations are reshaping the future of work, and what HR and Total Rewards leaders must do today to build a workforce ready for the next 3–5 years.
Lisa Patel, Head of Health & Talent, EMEA, Human Capital, Aon
Andrew Cunningham, Chief Client Officer EMEA, Human Capital, Aon
09:40 BST – 10:15 BST
10:40 CEST – 11:15 CEST
This fireside conversation explores how Chief People Officers are balancing business performance, workforce transformation, culture and AI adoption to build organisations that are both competitive and human centred.
John McLaughlin, Chief Commercial Officer Talent, and Head of Assessment, EMEA, Aon
Nicole Pieterse, Group Chief People Officer, Swiss Re
10:20 BST – 11:00 BST
11:20 CEST – 12:00 CEST
A discussion on autonomous, AI-enabled benefits and what it means for employees, colleagues and clients.
Andrew Krawczyk, Growth Leader, EMEA, Human Capital Solutions, Aon
David Kirk, Global Innovation Leader, Employee Experience, Human Capital, Aon
11:05 BST – 11:45 BST
12:05 CEST – 12:45 CEST
Discover the latest compensation data trends, salary planning trends and industry insights data to support more informed reward decisions in 2027.
Bruno Rocquemont, Partner, Head of Talent Data Solutions EMEA, Aon
Anna Chabbat, Life Sciences, Data Leader, EMEA, Aon
James Pilkington, Technology & Retail, Data Leader, EMEA, Aon
Martin Wainwright, Financial Services, Partner Data Leader, EMEA, Aon
11:50 BST – 12:30 BST
12:50 CEST – 13:30 CEST
Learn how organisations are responding to the realities of EU pay transparency implementation and what emerging challenges mean for employers across the EU.
Anthony Poole, Partner, Human Capital Solutions, Aon
Adithi Jagannathan, Partner, Head of Reward Advisory, EMEA, Aon
Benjamin Sada, Director, Talent Advisory, EMEA
Lars Osterhues, Head of Talent Advisory, DACH, Aon
12:35 BST – 12:45 BST
13:35 CEST – 13:45 CEST
Giles Patterson, Associate Partner, Talent Sector Lead, Retail & Consumer, Human Capital, Aon
09:00 BST – 09:05 BST
10:00 CEST – 10:05 CEST
Giles Patterson, Associate Partner, Talent Sector Lead, Retail & Consumer, Human Capital, Aon
09:05 BST – 09:45 BST
10:05 CEST – 10:45 CEST
Learn how to bridge the gap between AI investment and workforce readiness while preparing for the people implications of emerging regulation.
John McLaughlin, Chief Commercial Officer Talent, and Head of Assessment, EMEA, Aon
Suzanne Courtney, Partner, Human Capital Solutions, EMEA, Aon
James Chouffot, Workforce and Transformation Leader, UK, Aon
09:50 BST – 10:30 BST
10:50 CEST – 11:30 CEST
Discover how organisations are redesigning benefits and retirement programmes to meet changing workforce expectations and demographic realities.
Helen Hatt, Partner, International Wealth, Aon
Bruno Monteiro da Silva, Global Benefits - EMEA Consulting Leader, Aon
Robin Scott, Partner, International Health, Aon
10:35 BST – 11:15 BST
11:35 CEST – 12:15 CEST
Explore practical approaches and a recent case study example of managing talent mobility, compliance and employee experience in an increasingly complex global landscape.
Linda Beavis, Head of Mobility and Carrier Relations, Global Benefits, Aon
Matthew Brown, Head of International People Solutions, Asia Pacific, Aon
Marion Fabregoul, Senior Global Benefits Consultant, Aon
Michel Abboud, Head of Health Solutions, UAE, Aon
11:20 BST – 12:00 BST
12:20 CEST – 13:00 CEST
Understand the growing role of pooled pension plans and how they can help employers improve governance, efficiency and retirement outcomes.
Emmy Verbist, Partner, International Wealth, Aon
John Hardern, Head of Client Solutions, EMEA Wealth, Aon
12:05 BST – 12:15 BST
13:05 CEST – 13:15 CEST
Giles Patterson, Associate Partner, Talent Sector Lead, Retail & Consumer, Human Capital, Aon