Companies across all industries are digitalizing their business and, in turn, hiring talent with specific skills to help them deliver on their strategy. This is particularly true in the healthcare industry, which is undergoing rapid digital transformation and addressing disruption to their business and workforce from the pandemic.
Amid this volatility, two workforce trends have important implications for the future of patient care. First, workforce shortages are plaguing the healthcare industry. Burnout and stress from the pandemic have led to a shortfall of healthcare workers. Globally, the World Health Organization projects this shortfall to rise to 10 million care workers by 2030. The worker shortage is adversely affecting the quality and accessibility of care, leading to longer wait times, increased health costs and poorer health outcomes for patients.
Second, the digitalization sweep across the industry means hospitals and other healthcare organizations are generating vast amounts of data from electronic health records, medical devices, wearables, operational data and other sources. With the ability to collect, analyze and interpret large of amounts of data, healthcare organizations can improve the accessibility and quality of healthcare. This can be done through using internal data assets to forecast patient needs, optimize scheduling or custom-tailor treatment plans for patients. However, attracting workers with these in-demand skills is challenging in today’s competitive labor market. Fortunately, we see there is progress being made to recruit and retain employees with the requisite digital skills healthcare organizations need.